Research
Understanding the context of balanced scorecard implementation: a hospital-based case study in Pakistan
1 Department of Community Health Sciences, Aga Khan University, PO Box 3500, Stadium Road, Karachi, Pakistan
2 Section of Urology, Department of Surgery, Aga Khan University, PO Box 3500, Stadium Road, Karachi, Pakistan
3 Department of Medicine and Continuing Professional Education, Aga Khan University, PO Box 3500, Stadium Road, Karachi, Pakistan
4 Department of Emergency Medicine, Aga Khan University, PO Box 3500, Stadium Road, Karachi, Pakistan
5 Department of Family Medicine, Aga Khan University, PO Box 3500, Stadium Road, Karachi, Pakistan
6 Nordic School of Public Health, PO Box 12133, SE-40242 Göteborg, Sweden
7 Department of Public Health University of Helsinki, Finland and Medical Management Centre, Karolinska Institutet, Stockholm, Sweden
8 Division of Global Health (IHCAR) Department of Public Health Sciences and Medical Management Centre, Karolinska Institutet, Sweden
Implementation Science 2011, 6:31 doi:10.1186/1748-5908-6-31
Published: 31 March 2011Additional files
Additional file 1:
Institutional level scorecard developed in earlier study and customized BSCs for each of the respective units as part of the BSC implementation process in the current study presented in a tabular form.
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Additional file 2:
Organizational culture competing values model used to illustrate the culture of the 4 study units.
Format: DOC Size: 107KB Download file
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Additional file 3:
Key informant interview guide developed based on PGF model.
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Additional file 4:
Diagrammatic representation of methodological triangulation in this case study.
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Additional file 5:
Research tactics used to strengthen this case study presented in a tabular form.
Format: DOC Size: 29KB Download file
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